Know Before You Go
 
What is the dress code for the conference?
Dress is business casual for most conference events. Temperatures in Anaheim are typically sunny in the low 70’s for the day. Breakout rooms are kept cool so consider bringing a light sweater or jacket if you feel the need.

Will handouts be available at the conference?
In an effort to keep the conference “green”, handouts will not be available at the conference. Materials will be available for download prior to the conference and will be distributed on a USB flash drive for participant use at the conference. This year we will also have a Conference App available for download, which among many other features, will allow you to download session materials straight to your device.

How do I register and what is included in the registration fee?
To register for the conference, click here.
Conference registration includes:
  • Breakfast Thursday, Friday, and Saturday
  • Lunch Thursday and Friday
  • Morning and Afternoon breaks with drinks and snacks on Thursday and Friday
  • Morning break with drinks and snacks on Saturday
  • Morning break with coffee and tea service on Wednesday
  • Friday Evening Dinner Celebration*
  • 15 Continuing Education Units (CEUs) based on your choice of what to attend
  • Thursday afternoon wine tasting
  • Opening Welcome Reception on Wednesday
    *Must be reserved for a fee of $35 per registrant
Conference registration does NOT include:
  • Hotel room cost
  • Entrance into theme parks
  • Parking, personal incidentals, porterage, and gratuities
  • Dinner on Thursday
  • PFAC Park Experience**
  • Pre-Conference Intensives (available Wednesday)
  • Transportation to/from the conference
    ** Separate cost for Park Experience
Can I come for just one day of the conference?
Single day registrations are available for a one-day reduced fee.

I’m a provider of services to professional fiduciaries but don’t want to purchase an exhibit booth. Can I purchase an “Exhibit Hall Only” badge and hand out my information in the Exhibit Hall?
Exhibit Hall Only badges are available for purchase ONLY for staff of conference sponsors and exhibitors. Only registered attendees and PFAC sponsors and exhibitors are allowed entry into conference areas. Anyone in a conference area without a conference badge will be asked to leave.

What if I need to make changes to my registration?
Our new registration system allows you to modify your registration using your email address and unique password. You can change information, transfer your registration, add items up to one week prior to the conference.

What is the cancellation/refund policy?
Conference registrations cancelled in writing by Saturday, March 30, 2019 will be refunded minus a $75 cancellation fee. Cancellations received after March 30 are NON-REFUNDABLE. If you cancel your conference registration and have made a hotel reservation, make sure to cancel your hotel reservation as well.

Do I reserve my breakout sessions in advance?
Breakout sessions are available on a “first come, first served” policy with no reserved seating. Room capacities are sufficient size to allow seating for all attendees.

How do I receive my CEUs for sessions?
You will have the opportunity to scan your own badges for CEU credit 15 minutes prior to the start of each session and 10 minutes after the start time for each session. If you fail to have your badge scanned, you will not receive credit. There is no way to “go back” and add as PFAC uses a time coded electronic scanning system. There is no “partial credit” for sessions. After the conference, you will be emailed a certificate for all CEUs earned at the conference. If you have not received a certificate by 45 days post conference, please contact PFAC to follow up.

Where should I stay?
PFAC has made arrangements for discounted room rates at two hotels: The Disneyland Resort Hotel and The Disney Grand Californian Hotel. We encourage you to make your room reservations at the host hotels so you don’t miss any socializing, networking, or other opportunities. Click here to make your hotel reservation.

What if I need to change my hotel reservation?
Your hotel reservation is made directly with the hotel, so you can contact the hotel with your confirmation number to make any changes. Changes to hotel reservations will be based on availability and Disneyland cancelation policy.

What is the deadline to make my hotel reservation?
The PFAC group rate cutoff date is Tuesday, April 9, 2019. The group block may sell out before April 9th, so we encourage you to make your reservation early. After April 9th, group reservation rates are not guaranteed and are subject to availability at prevailing rates. Reservations are for conference attendees only. Multiple reservations under the same name will be rejected.

My company is interested in becoming a sponsor / exhibitor / advertiser. Whom do I contact?
For information about partnering with PFAC for the 2019 Conference, contact Sienna Thornburg at sthornburg@pfac-pro.org or call 844.211.3151.
Click here for information on sponsorship opportunities.
Click here for information about exhibiting opportunities.
Click here for information about advertising opportunities.