Getting to Know You: How to Develop a Care Plan for Your Clients with Mental Illness

Supporting clients who struggle with severe mental illness can pose several challenges. Without the right strategies, those in a position to help often find themselves drowning in a sea of chaos. Or they turn away those clients due to feelings of overwhelm. By learning how to develop a person-centered care plan for your client’s specific challenges, you can implement strategies for the problems identified and have a more cooperative relationship with you client.

Speakers

Sylvia Thompson, CMC, CDP

Sylvia Thompson, CMC, CDP

Holistic Family Solutions

Sylvia is an Aging Life Care Manager, Certified Dementia Practitioner, and Certified Grief Recovery Specialist. She has worked in the field of aging and disability services in the private and public sectors for over 20 years as a Life Care Manager and Advocate. She recently started her own Care Management practice, Holistic Family Solutions, where she provides care management, person-centered planning, and coaching to individuals, families, and professionals as they navigate the complexities of chronic illness and aging.

In her earlier years as an advocate, Sylvia was called upon as an expert witness before the Board of Education and, in 2014, testified before the U.S. House of Representatives Subcommittee on Health regarding mental health reform. She has been a State Trainer for the National Alliance on Mental Illness Family Education Class. In 1992–93, Sylvia worked alongside Mother Teresa and the Missionaries of Charity at Prem Dan, her home for the destitute and dying in Calcutta, India. This led to her lifelong commitment to global volunteerism.